Shipping & Delivery time
DELIVERY AND DELIVERY TIMES
If you order AGU products on this website, these will be delivered by DHL. Here you'll find all of the information about the delivery of your order and about the shipping costs we charge.
In principle: if you order by 6 PM, you'll have it tomorrow (BENELUX countries)!
Please note: DHL delivers from Monday through Saturday and in four time periods throughout the day. So there are no deliveries on Sunday. Please take this into account if you order on Saturday.
Tracing your package
You can follow your order via DHL's Track & Trace service. When you order, you receive not only a payment and order confirmation from us in your email, but also a DHL tracking number. This tracking number allows you to check DHL's website about where your order is at that moment and the exact time you can expect it to be delivered.
Not at home?
Were you away at the moment the DHL driver came by? Then you'll receive a message in your mailbox. This message contains a delivery code. With this code and your postal code, you can select a new delivery possibility on the DHL website. Not only can you schedule a new delivery time, but you can also elect to have your package left with the neighbours.
Shipping costs within the Netherlands
AGU charges the following shipping and delivery costs for orders placed in the Netherlands:
- Orders up to € 24.99: € 4.95
- Orders of € 25.00 or more: FREE
We charge other delivery costs for international shipments:
- Orders to countries within the EU: € 14.95
- Orders to countries outside the EU: not possible