Customer service

How can we be of service?

Help with ordering

Need help placing your order? You can reach us by sending an email to You can also phone us on +31 854844728. We can be reached by telephone on workdays between 9 AM and 5 PM.


When you order a product on our website, then you yourself can choose how you wish to pay for your order. You select a payment method when placing the order.

More about payment

Delivery & delivery times

DHL delivers the products that you order in this webshop. If you order before 6 PM, then the products will be delivered to you tomorrow.

More about delivery & delivery times


Not satisfied with the product you ordered? A pity! You can send the products you ordered back to AGU. Your purchase amount will then be returned to you.

More about returns


We put considerable time and energy into the development of the very best products. Al of our products are subject to quality control before they are marketed. Did something still go wrong? Then we provide a warranty.

More about warranty


Can't find the answer to your question on our website? Then please feel free to contact us. We can be reached at the email address: You can also call us on weekdays between nine and five on phone number +31 854844728. We can also be reached via Facebook.

To Top